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FTP Error: MGET Incorrect Remote Directory


Scenario:

We are trying to perform an FTP MGET via EBI FTP Adapter. We receive an error indicating Unable to Change Directory.

Issue:

The EXTOL MGET process errors after the connection to the FTP server is made. The directory specified in the FTP Adapter does not exist.

EXTOL error message:


EXTOL Business Integrator FTP MGET Error; Unknown directory

Resolution:

We need to udpate PATH in the FTP MGET Adapter to reflect the correct remote download directory.

EXTOL Business Integrator FTP MGET Adapter; Update remote directory



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