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File System Monitor Permissions Error


Scenario:

When user attempts to start FileSystem Monitor the monitor automatically stops and turns red.

Issue:

EXTOL Business Integrator is unable to process a file, in the target directory, due to file ownership. The file is not owned by ebiowner and and public does not have the correct permissions.

EXTOL error message:


EXTOL Business Integrator File System Monitor Permissions Error Screenshot

Resolution:

Review process that is creating file in File System Monitor Target Directory. This process needs to create a file with the correct permissions to allow EBI to process the file.



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