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Unable to view Auditor Logs due to too Many Open Files


Scenario:

User is attempting to view data logs in Auditor without success. EBI user is finding that there is a RED X where there should be a red or green dot.

Issue:

There are too many files open and user is unable to view logs.
EXTOL EDI Integrator Auditor unable to view logs due to RED X

EXTOL error message:



Error checking logPersistence.properties for changes.
java.io.FileNotFoundException: /u01/EBI26/resources/data/logging/2014/7/14/15/Log_74e742.log (Too many open files)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.(Unknown Source)
at java.io.FileWriter.(Unknown Source)
at com.extol.logging.framework.log4j.appender.DatabaseAppender.a(DatabaseAppender.java:60)
at com.extol.logging.framework.log4j.appender.DatabaseAppender.a(DatabaseAppender.java:75)
at com.extol.logging.framework.log4j.appender.DatabaseAppender.a(DatabaseAppender.java:98)
at com.extol.logging.framework.log4j.appender.DatabaseAppender.append(DatabaseAppender.java:79)


Resolution:

This issue coincides with the issue of increasing the number of file handlers. EXTOL's tech memo: 2009071 reviews this set-up along with the post: Increasing the Number of File Handlers in Linux.
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